FAQ

Find quick answers to the most common questions about flight booking, payments, and travel policies.

Categories

Booking Questions

Booking a flight is simple: 1) Enter your departure and destination cities, 2) Select your travel dates, 3) Choose the number of passengers, 4) Browse available flights and select your preferred option, 5) Enter passenger details, 6) Choose your payment method, and 7) Complete the booking.

Yes, you can book flights for family members, friends, or colleagues. Just enter their personal details (name, date of birth, etc.) exactly as they appear on their government-issued ID during the booking process.

Most airlines allow bookings up to 330 days in advance. However, this can vary by airline and route. We recommend booking 2-8 weeks in advance for domestic flights and 2-3 months for international flights to get the best prices.

Payment Questions

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and cryptocurrency (Bitcoin). All transactions are processed through secure, encrypted channels.

Absolutely. We use industry-standard SSL encryption and comply with PCI DSS standards. We never store your complete credit card information on our servers.

Payment is processed immediately upon booking confirmation. For certain payment methods like bank transfers, your booking may be held for 24-48 hours until payment verification is complete.

Changes & Cancellation

Yes, you can cancel your booking through your account dashboard or by contacting our support team. Cancellation policies and fees depend on the airline and fare type you selected. Some tickets are non-refundable.

Flight date changes can be made through your booking dashboard or by contacting support. Change fees apply based on the airline's policy and fare type. You may need to pay fare differences if the new flight costs more.

Travel Information

For domestic flights, you need a government-issued photo ID. For international flights, you need a valid passport and may require a visa depending on your destination. Check with the embassy or consulate of your destination country.

Baggage allowances vary by airline and fare type. Generally, you're allowed one carry-on bag and one personal item. Checked baggage policies and fees vary. Check your airline's specific baggage policy for detailed information.

Account Questions

No, you can book flights as a guest. However, creating an account allows you to easily manage your bookings, track flight status, and receive important updates about your travel.

Click on "Forgot Password" on the login page, enter your email address, and we'll send you a link to reset your password. The link is valid for 24 hours for security reasons.

Still Have Questions?

Our support team is available 24/7 to help you with any questions or concerns.